Frequently Asked Questions - GameDayLites
Welcome to our FAQ page. Here you can find answers to common questions about our services.
What services does GameDayLites offer?
We offer Unique Enhancements to wonderful moments .
Why should I choose GameDayLites for my event? Simply put, we provide exceptional entertainment and unparalleled customer service. We're attentive to our clients' needs and constantly seek ways to enhance value to the celebration.
What makes GameDayLites unique?
We celebrate celebrations by providing unique and memorable special effects for your events.
Do you provide services for both indoor and outdoor events?
Yes, we provide special effects for both indoor and outdoor events.
Can you customize the lighting for my event?
Absolutely! We offer customized lighting solutions to match the theme and mood of your event.
How do we secure our date? We maintain professionalism through contracts, requiring a 50% reservation fee
How far in advance do I need to book your services?
We recommend booking as early as possible to ensure availability, especially during peak seasons.
When is the final payment due? Two weeks before the event start date. G Fire accommodates ISD, city, state, and federal payment processes and is flexible in addressing unique, short notice or emergency situations.
Is there a travel fee? Only for Events more than 75 miles from St. Louis, MO.
Where is GameDayLites located?
We are located in St. Louis, Missouri, United States.
How can I book your services?
You can contact us through our website or call us directly to discuss your event needs.
Are your pyrotechnics safe?
Yes, our pyrotechnics are handled by certified professionals to ensure safety. Our Most Popular request for Cold Sparks are cool to the Touch.
What is the cost? Pricing varies based on your specific Events wants & needs. We offer tailored packages suitable for most weddings or events, and we can also customize them to meet your specific requirements. Visit our Equipment and Pricing page.
Are your prices negotiable? No, our prices are fixed. However, we do provide discounts during specific times of the year as incentives. Our proven professionalism is reflected in numerous positive customer reviews, highlighting the value we bring to any event.
Do you offer packages for multiple services?
Yes, we offer bundled packages that include multiple services to suit your event needs.
What payment methods do you accept?
We accept various payment methods including credit cards, Zelle, and bank transfers.
What If I cancel? Reservation fees are nonrefundable but in the case of a federal government directed shut down, you can postpone our services for up to a year. The reservation for you within be applied towards your balance.